Mutual banks need to better understand members by getting the most out of the data they already have, the challenge is gaining understanding and meaning from stored data in a time effective and reliable way.
Making sense of your banks data can help you better understand and anticipate your members needs, it can also bring insight into the operational health of your organisation.
HAVING A FOUNDATION OF FACTS TO RUN THE WHOLE OF THE BUSINESS WITH AND TO BE ABLE TO DRAW INSIGHTS FROM THAT HISTORICALLY… BUT ALSO TO DO PROSPECTIVE MODELLING AND ANALYSIS GOING FORWARD IS GOING TO BE CRITICAL TO OUR SUCCESS.
– Warren Dunne, Head of Operations, BT Financial Group
Satsumas can work with your existing company infrastructure to turn data into information and insights that can be analysed to support your business. By using a highly visual dashboard and reporting tools, you will be able to better facilitate decision-making and make business critical improvements. We have worked with both ‘Big’ Banks and Mutual Banks and understand the cultural and technical infrastructure (e.g., Ultracs by UltraData) required to compete in the banking sector.
An integrated data analytics dashboard can help you meet all operational challenges including;
- Regulatory, financial and management reporting
- Improving financial accuracy and cost transparency
- Providing asset management
- Ensure stakeholder engagement
- Review up-to-date loan information (applications, approvals, funded, new and retained)
- Product performance against targets
- Collate and react to customer feedback
Recent feedback from a banking client was their excitement about the ease of predicting the impact that future changes may have on the banks performance and being able to make the right decisions to reach set KPI’s. They did this by analysing assets and loans against target/budget for the previous 2 years. Having ready access to real data relating to historical performance allows them to stay ahead of the game rather than waiting for a downturn in performance.
Gaining insight into your members needs and having an accurate overview of your banks funding compared to targets can help management make informed decisions on how the bank can cut costs where needed, which campaigns are proving profitable and how to better support members.
By automating information collection and analysis, your bank can make huge efficiency savings, allowing you to focus resources on providing superior service and more tailored solutions for members.
The pace of change in the banking industry is increasing and making sure you are equipped and agile enough to capitalise on new member opportunities and existing member engagement may be the difference between your bank surviving and thriving. Speak to Satsumas today to find out how you can get insight into your data to start making smarter, better informed decisions.
We are focused on solving business problems where complex data is involved. We deliver business intelligence solutions using intuitive visualisations to support data driven decisions through data discovery and self-service analytics.
Satsumas have worked with financial, pharmaceutical, utility, retail and mining companies and understand the challenges you need to overcome.